Pharmacy benefits & coverage
Fill your prescriptions with ease. Find out what's covered, to what extent, and how you could save money on your medicine.
For details on your pharmacy coverage, log in to your Member account.


DRUG FORMULARY
Look up medications
Our drug formulary helps Members and providers find cost-effective medications. Use this ACA-version of the formulary to check if your prescriptions are covered and keep your out-of-pocket costs low.
For pricing specific to your plan, log in to your Member portal.
Resources you can rely on
Paying for your prescriptions can be stressful, but there are ways you can reduce your costs. From our Chronic Illness Support Program to meeting with our care team, see how you can save.

Chronic Illness Support Program (CISP)
All non-HSA plans include our CISP program — designed to improve the health and well-being with additional benefits and coverage for our Members with asthma, coronary artery disease, COPD, diabetes and hypertension.

Care Management is here to help
Think of our Care Managers as a case manager assigned to help coordinate your care. From finding resources like a ride home from the hospital to organizing your continuity of care paperwork, they can help you navigate difficult health care issues.
Finding ways for a Member to get the medicine they need at a cost they can afford is at the heart of my role here.
Questions? We have answers.
A formulary is a list of prescription medications covered by your health insurance plan. You can search the ACA version right here. It includes:
- Medication names: Generic and brand-name versions of drugs
- Dosage forms: Tablets, capsules, injections, vials, etc.
- Tier status: the cost and coverage of the medication
Your specific plan may have a custom formulary as some plans differ. For the most accurate and up-to-date version of your formulary, we recommend signing into your Member portal.
Haven’t set up a Member portal account yet? The portal gives you secure, 24/7 access to your plan and benefits information: create account.
If you need a medication not listed on the plan’s formulary (drug list), you may still be able to get coverage. To find out, you or your provider may submit this Medication Prior Authorization Form by faxing it to (877) 251-5896. Community Health Options will consider your prescription through the formulary exception review process. If you require an expedited review in an urgent situation, please call (800) 417-8164.
If the request for your medication is denied, you can file an appeal. You also have the right to an external review. If you feel the request was incorrectly denied, you may ask us to submit the case for an external review by an impartial, third-party reviewer known as an Independent Review Organization (IRO). Note that we must follow the IRO’s decision even if they uphold the denial. An IRO review may be requested by a Member, Member’s representative or prescribing provider by mailing, calling or electronically submitting the request to the following:
Maine Bureau of Insurance,
34 State House Station,
Augusta, ME 04333,
Phone: 1-800-300-5000,
TTY: 1-888-577-6690,
Web site at: www.maine.gov/pfr/insurance
The timeframe for a standard exception review when a request is denied is 72 hours or two business days, whichever is less, from when we receive the request. The timeframe for expedited exception review requests is 24 hours from when we receive the request.
You may be able to save money on your prescription medications. Our Member Services team is here to help explore your options: (855) 624-6463.