Frequently Asked Questions

Learn more about partnering with Community Health Options

Questions? We have answers.

What Small Group health plans does Community Health Options offer?

Community Health Options provides a range of Small Group health plans designed for businesses with fewer than 50 employees. Our plans offer flexible coverage options, competitive rates, and comprehensive benefits, including medical, prescription drug, and preventive care.

You can view them here or download this PDF version of our 2025 Small Business Healthcare Plans.

What network options are available for Small Group clients?

Our plans offer access to a broad network of 48,000+ high-quality providers, with options for both regional and national coverage, including partnerships with Firefly Health and Amwell for virtual care. Employers can choose plans that balance affordability with access to preferred healthcare providers. 

What level of support does Community Health Options provide to brokers?

We offer dedicated broker support, online tools, and marketing materials to help you serve your clients effectively. Our team is available to assist with quotes, enrollment, renewals, and ongoing plan management: Get Started.

Can Small Group employers customize their health benefits?

Yes! Employers can choose from different plan options, deductible levels, and coverage tiers to meet their specific needs. Some plans also allow employees to select from multiple coverage levels within the group.

Employers can select and offer multiple fully insured health plans to their employees.

  • Businesses with 1 – 10 employees can offer 2 plan options, with no more than a $3500 spread in deductible.
  • Businesses with 11 – 19 enrolled employees can offer 2 plan options, with no deductible spread limitation.
  • Businesses with 20 or more enrolled employees can offer 3 plan options, with no deductible spread limitation.
How do I get appointed with Community Health Options as a broker?

Getting appointed is simple—contact our broker support team to start the process. Once appointed, you’ll gain access to quoting tools, commission structures, and sales resources to help grow your business.

What large group health insurance plans does Community Health Options offer?

Community Health Options offers 37 plans to select from for Large Groups of any size - plus customized cost sharing on plans for groups of 100+ enrolled employees. Our health plan administration options are available for self-funded businesses or those looking to move to a self-funded model.

What are the benefits of a self-funded health plan for large employers?

A self-funded health plan allows large employers to control healthcare costs, customize benefits, and retain unused premium dollars. With Community Health Options, businesses can leverage data-driven insights, stop-loss coverage, and cost-saving strategies to optimize their plan performance.

How does Community Health Options support brokers selling large group plans?

We offer brokers a suite of sales tools, marketing materials, compliance updates, and dedicated account management to support your success. Our team ensures you have the latest information on fully insured and self-funded plan options, helping you provide value to your clients.

How can I get a large group health insurance quote for my clients?

To receive a customized large group health insurance quote, contact our broker support team. We’ll analyze your client’s workforce needs and provide competitive pricing and plan design options tailored to their business.

What virtual care benefits are available with Community Health Options ?

Community Health Options provides comprehensive virtual care across all small and large group health plans, including virtual urgent care, primary care, and behavioral health services with Firefly Health and Amwell. These offerings help brokers present cost-effective, high-value health plans to their clients.

What makes Community Health Options’ virtual care offerings competitive for employer-sponsored plans?

Our virtual care solutions are designed for seamless integration into employer-sponsored health plans, with low or no copays, expanded access to specialists, and dedicated telehealth networks. Brokers can confidently recommend our plans, knowing they include high-quality, cost-effective virtual care options tailored to diverse workforce needs.

View Small Group or Large Group plans

Where can brokers get more details on virtual care plan options?

You can access detailed plan guides, benefit breakdowns, and employer-focused virtual care solutions through our broker portal or by connecting with a Community Health Options representative. We provide customized plan recommendations to help brokers meet their clients’ unique healthcare needs.

View Guides + Resources

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