Home Individuals & Families Overview

Committed to looking after the community we serve

We believe that access to affordable healthcare is something that everyone in our community deserves. We’ve designed our plans, programs and benefits around our Members.

Why choose us

Extensive provider network within Maine and beyond

Use our online lookup to connect with quality providers throughout Maine, Northern New England, and select Centers of Excellence in Eastern Massachusetts.

Dedicated plans for chronic conditions

Our Chronic Illness Support Program (CISP) removes financial barriers for select services for Members with certain chronic conditions.

Prescription savings & online refills

Our dynamic lookup tool helps you find and understand which medications your plan covers. We’ll even suggest lower cost alternates and if you choose, deliver them to you via mail.

Integrated physical and mental health approach

We firmly believe in treating the whole person - that includes physical health, mental health, and substance use disorder services. With us, your first three behavioral health visits are free.

Protecting and promoting your health

Many healthcare preventive services including screenings, checkups, and counseling cost you nothing. Free annual doctor visit, flu shots, and mammograms are just some examples.

Online access to everything you need

Whether you want to pay a bill online, view your claims or make basic updates, our online member portal makes this simple.

How to get health insurance

Our team

We are based in Lewiston, Maine. Our people care deeply about serving you with compassion and providing you with the information you need.

Team member Prija
Priya
Member Services Associate
Team member Drew
Drew
Member Services Associate
Team member Jessica
Jessica
Care Manager
Team member Alicia
Alicia
Member Services Associate
Team member Greg
Greg
Care Manager
Team member Brianna
Brianna
Member Services Associate
Team member Lee
Lee
Care Manager
Team member Andrew
Andrew
Member Services Associate