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A Convenient Way to Access Behavioral Health

Feb 01, 2019
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One in five American adults experience a mental health issue in their lifetime. Most people with mental and behavioral health issues can get better with treatment. Community Health Options firmly believes in treating the whole person and that’s why we launched Health Options Online, a new behavioral telemedicine program for our Members.

Health Options Online is a telemedicine service that uses a fully interactive HIPAA-compliant platform where Members can meet with behavioral health providers by way of internet connection through their smartphone, tablet, or computer. The new service offers two practice sites: psychiatry and counseling.

  • Behavioral Health Psychiatry provides Members with increased access to psychiatrists for a full range of mental health and substance use disorders. Typically, a psychiatrist will review your mental/behavioral health concerns and manage your medications.
  • Behavioral Health Counseling providers Members access to providers for counseling/therapy services for mental health and substance use disorders.

All Health Options Members have access to Health Options Online. Member cost sharing, such as co-pay, deductible, and coinsurance, is applied to all visits. Some Health Options plans have the benefit of no out-of-pocket costs for the first three mental/behavioral health visits.


For Members

For more information about Health Options Online and access to the platform, please visit your Member Portal. Once you have logged into Health Options Online, you’ll be able to schedule your first session with a provider at your convenience.


For Providers

If you are a licensed mental/behavioral health provider in Maine and are interested in partnering with Community Health Options to provide telemedicine services, contact Provider Relations at 207-402-3347.

SEE ALSO

Community Health Options (Health Options) gathered for its 2020 Annual Member Meeting via webinar on November 19. Typically an in-person gathering, this year’s virtual meeting was made notable with Health Options’ having the honor of hosting Maine Centers for Disease Control & Prevention (CDC) Director, Dr. Nirav Shah, as guest speaker.

Health Options’ CEO and President Kevin Lewis provided a review of newly elected board members, 2020 achievements and financial results, and welcomed Dr. Shah, who shared his perspective on leading Maine’s statewide response to the global COVID-19 pandemic, from early public health actions to small town outbreaks and the current resurgence.

Dr. Shah has gained local and national notoriety for his no-nonsense approach to educating Maine people about the risks and necessary precautions of living with COVID-19. In an interview with Scientific American, he said sharing hard facts and asking for simple calls to action, such as mask-wearing, helped keep infection rates low.

“In public health, our first and most important job is to get the people behind us,” said Dr. Shah.

Dr. Shah gave advice for planning safe holiday gatherings:

  • It’s best to postpone big holiday gatherings this year, or gather for socially-distanced outdoor activities, if you are able.
  • If you have college children or family members traveling from other parts of the country, a recommended timeline for testing is 72 hours before travel, followed by 14 days of quarantine.
  • Don’t overthink face masks: the best face mask has multiple layers, is washable, fits snugly and is designed to cover the nose and mouth.
  • With effective vaccines on the near horizon, we can look forward to more holiday gatherings in 2021, but must bear in mind that national vaccine distribution will be a massive effort and will take many months to reach the general population.

“It’s a critical time to be part of the healthcare community. From local pharmacies, to state and national healthcare policy makers, we are all in this together,” said Lewis. “Dr. Shah reminded us that each of our actions count when it comes to keeping our communities as safe and healthy as possible through the holidays and beyond. As a community-oriented non-profit healthcare insurance provider, working together is something we take seriously every day, especially now.”