We are steadfast in our support for the well-being of our fellow Mainers and will do everything within our ability to facilitate easy access to care—including behavioral and mental health services.
We are deeply saddened by the mass shooting that has shocked our home city of Lewiston and left our community in mourning. Our hearts go out to the victims, their families, and our neighbors. We offer our deepest condolences and support, along with hope for the speedy recovery of those who were injured.
This is an incredibly difficult time for the people of Maine. The impact of this incomprehensible event can be felt from southern Maine to The County, from ocean to mountain, and in every heart that holds Maine dear. We are steadfast in our support for the well-being of our fellow Mainers and will do everything within our ability to facilitate easy access to care—including behavioral and mental health services.
Learn more by clicking here, or to speak with a therapist, log into your Amwell account and enter your service key (HealthOptions207) in the upper right-hand corner of the page - click “More” to enter the service key if you are accessing on a mobile device. Select the box that is labeled “Therapy” and schedule your appointment. To access Amwell by phone, please call (844) 733-3627 to speak with support.
Above all, remember that it’s OK to feel overwhelmed or isolated. Here are some resources that may help:
Most important, if you are in crisis and need immediate help, you can dial 988, which routes you to the 988 Suicide and Crisis Lifeline. If you just need someone to talk with, you can call Maine’s Intentional Warm Line at (866) 771-9276.
Finally, if you have any questions about resources available to you through Community Health Options, need help accessing Amwell, or want to talk with one of the members of our Care Management team, please call our Maine-based Member Services team at (855) 624-6463, from 8 a.m. to 6 p.m., Monday through Friday.
We get it. You have a nagging pain in your back that just won’t go away, so you go see your doctor, who sends you for an X-ray. Unfortunately, the X-ray doesn’t show a thing, so the next step might be a CT-scan or even an MRI, and you may even have to see a specialist depending on the test results.
You think you’re all set, but then the doctor says, “We’ll call you to set up an appointment after we get prior approval from your insurance company.”
Wait. What? You think, “I can barely stand up and now I have to go through this red tape?”
Yes, you probably do.
