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Consider this a wellness check!

Aug 03, 2021
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As COVID-19 continues to create uncertainty and disrupt many of our regular routines, we want to remind you that good health is more important than ever. Health Options is here to help Members get the most value from their health insurance plans. We have benefits and resources designed to help you and your dependents be your healthiest - at little or no additional cost to you.

  • First, back-to-school time is a great reminder to schedule wellness visits for you and your school-aged children (3-21 years). Wellness visits are a time for you and your primary care provider (PCP) to discuss your personal and family health history, identify necessary preventive tests and screenings, and discuss or provide recommended vaccinations at $0 cost-share to you.
  • Second, if you or a dependent do not have a PCP, we encourage you to log into your Member portal at Then, click on “Doctors & Hospitals” and use the “Find a doctor or hospital” search to locate your desired PCP. Please call Member Services at (855) 624-6463 if you need further assistance.
  • Third, COVID-19 vaccines are widely available for individuals aged 12 and older throughout Maine. In addition, Health Options makes them available at $0 cost-share to Members. As the Delta variant becomes a more prominent strain, vaccination is the safest way to protect against severe illness. If you have not received a COVID-19 vaccine, please call your PCP or your local pharmacy and schedule your shot today. Many pharmacies also offer walk-in COVID-19 vaccine services.

Our Members’ health, well-being, and safety are our priorities. Please call our Member Services at (855) 624-6463 for more information about preventive care benefits.


File Under Urgent

As of July 1, Amwell Urgent Care is at your service 24/7 at $0 cost to you

Using the phone or Internet to connect with healthcare providers for telehealth services is one of the best innovations to rise in popularity during the pandemic. And now, our expanded access to telehealth services for urgent care comes right at a time when you need it most. Starting July 1, 2021, Community Health Options will be offering urgent care through our partnership with Amwell® digital services. This Boston-based telehealth provider is one of the fastest-growing secure online systems for connecting patients to physical and mental health specialists in the country, and for the rest of the year, the urgent care service is at $0 cost to you.


Good to Know

According to, Amwell’s telehealth visits more than doubled in the first quarter of 2021 when the company facilitated more than 1.6 million virtual care visits. This huge jump in usage coincides with the COVID-19 crisis, and many trendwatchers are wondering if telehealth’s growth will outlast the pandemic. We hope it does because more (and easier) access to healthcare providers is good for everyone, especially when you live in a primarily rural state like Maine.


Need to Know

As of July 1, 2021, telehealth can be your go-to when you have urgent care needs like cold or flu symptoms, an ear infection, or other acute injuries. If you’re pretty sure your kid has conjunctivitis, for example, and you just want a professional to confirm, pick up your smartphone instead of your keys and wallet. For the remainder of 2021, telehealth urgent care visits are at $0 cost to Health Options members, even for those in HSA compatible plans.

Amwell can connect you with non-emergency medical care from clinicians trained in internal medicine, family medicine, and pediatrics. It’s available at any time of the day or night, and you don’t have to sit in a waiting room reading old magazines for hours to get the answers you need. With telehealth, you can get refills or new prescriptions for birth control, depression, hypertension, diabetes, and more. Log into your Member portal here; go to the Health and Wellness section, and create your account today.


More to Know:

As telehealth continues to grow in popularity, you can expect to see more specialty care services and digital platforms come into play. Text messages, apps, and remote health monitoring are just a few ways telehealth will grow and create better access to care, more health information, and greater transparency about treatment options. For more information, read about interoperability here. Unless you really like waiting rooms, this is great news.